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CSC- Connects you to the communicatuion world with up-to-date technologies.
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Service - Completeness, Quality, Satisfaction |  |
| CSC SERVICE / PRODUCT AREAS |
Integrated and Modular Service Offerings
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| Cabling Services |
| Design and Install premise voice and data cabling |
| Install fiber optic cabling and patching |
| Repair existing cabling runs |
| Evaluation and Certification of previously installed cabling |
| Review cabling for building code compliance |
Consultant Services |
| Site Evaluations for existing or planned facilities |
| System Reviews |
| Third Party Vendor Evaluation |
| Pre-Hire Personnel Review |
Fixed Asset Tracking of IT Equipment Services (Inventory Services) |
| Conduct field inventories |
| Carry out labeling programs |
| Automate control procedures |
| Annual review of inventories |
Network Design Services |
| Complete infrastructure evaluations |
| Needs assessments |
| Application package requirements |
| Internet and Email integration |
| Security controls |
| Management controls |
Networking Services |
| Complete range of LAN and WAN activities |
| Network usage reviews, including traffic and protocol testing |
| Network diagnostic activities, including response times, scheduled backups, remote control problems, and routing errors. |
Product Procurement/Acquisition Services |
| Linked to Vendor Independent Policy |
| Develop specifications for purchase |
| Seek best possible costs and sources |
| Establish direct client purchase lines |
| Develop RFP’s |
Project Management Services |
| Evaluation and/or Development of project needs |
| Evaluation and Testing of Installations |
| Vendor Selection |
| Management of delivery services and daily activities |
Relocation Services
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| Disassembly and assembly of equipment scheduled for moves |
| Coordination of all moving requirements, including office fixtures |
Repair/Maintenance Services |
| Authorized warranty service for PC’s and PC peripherals. |
| Certified repairs/maintenance on terminal connected devices. |
Spare Parts Inventory Warehousing Services |
| Safe and Secure Warehousing |
| Prompt site delivery |
| Control services |
Staff Provisioning Services |
| Long and short term staff outsourcing |
| Operations, Maintenance, Repairs, and Rollouts |
| Coordination of third party providers |
Staging Services |
| Headquarters and Remote Site Rollouts |
| System Setups |
| Pre-installed application programs |
| Testing and burn-in procedures |
| Upgrading projects |
Support Desk Services |
| Dial-up support services for basic office applications |
| Direct phone-in support services for client specific applications and hardware. |
Training Services |
| Arrange and manage training on office applications, basic computing skills, email and internet usage, remote communications procedures. |
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